Once your order is processed, you will receive an email to track your order.
Once an order is placed, you cannot change or cancel your order. For questions or assistance, please contact us immediately at firstname.lastname@example.org.
Once we receive your order with payment, we ship orders same day (if ordered by 2pm EST) or next day for all other orders. Generally all orders received between 2pm Friday and midday Monday will be sent by close of business Monday. We process and send orders each Monday – Friday to ensure you receive your items as quickly as possible. As soon as your order has been sent we will be in touch by email to let you know your parcel is on the way. Please contact us at email@example.com if you have any questions about your order.
Yes! We ship almost anywhere in the world. International shipping costs vary by country and order weight and will be calculated at checkout. International sales are final and no returns will be accepted. Many countries have customs, duties & taxes, and/or clearance charges for which you will be responsible. Depending on the location and each country’s postal procedures, your order can take up to 4 weeks to arrive. Please check with your local customs office about rules and regulations that may apply to you. If you have any further questions or concerns about international shipping please contact us.
When you order a Gift Certificate, your friends and relatives can choose from products that are quality, convenient and multi-functional for the family.
There are no shipping charges when you only purchase a Gift Certificate. You certificate will be e-mailed to the recipient. Gift Certificates cannot be redeemed for cash. Coupons or Gift Certificates cannot be used to purchase Gift Certificates. Gift Certificates are only redeemable for one year from issue date. If you have difficulty purchasing a gift certificate, please e-mail us.